Shipping & Delivery Policy
Delivery Policy
We provide delivery across Malaysia.
All orders will be processed within 3-7 working days. Excluding Saturday, Sunday and local public holidays. Tracking number will be provided through email once we have shipped out your order.
Please expect 2-5 working days for West Malaysia (Peninsular) and 5-10 working days for East Malaysia (Sabah/Sarawak) to receive the order once the shipment is out for delivery.
Any changes on delivery address is not allowed after payment is made. Customer has to ensure accurate delivery address, Weluv Commercial shall not be responsible for goods delivered to the wrong address input by customer.
2 attempts of delivery will be made for every order. If the courier company still unable to reach customer after the 2nd attempt, the order will be deemed cancel and customer shall bear all the cost incurred during the delivery process (delivery cost & etc).
If you have not received your order within 3 to 7 working days after you received your tracking number, please contact us at enquiry@weluvcommercial.com
Shipping Rates
- West Malaysia (Peninsular) – RM6.5 for first 3KG, additional RM2 for the following KG.
- East Malaysia (Sabah/Sarawak) – RM15 for 1KG, additional RM10 for the following KG